Customer Service

Shipping & Delivery
Domestic:UPS Ground, 3 Day, 2ND day Air, Next Day Air
At the customers request.
Privacy & Security
Privacy:
This privacy policy sets out how Cbling,LLC  uses and protects any information that you give Cbing, LLC when you use this website.
 
Cbling, LLC is committed to ensuring that your privacy is protected. should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
 
Cbling, LLC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from June 13, 2012.
 
What we collect
We may collect the following information:
    * name and job title    
    * contact information including email address
    * demographic information such as postcode, preferences and interests
    * other information relevant to customer surveys and /or offers
 
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
* Internal record keeping.
* We may use the information to improve our products and services.
* We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
* From time to time, we may also9 use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
 
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
 
Links to other websited
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responcible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this pricacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
 
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
 
* whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
* if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@cbling.com.
 
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
 
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Returns & Replacements
You may return order/merchandise within 7 days from the date the order was received.We will not accept any returned packages without a RMA# issued by us.(Please see Procedure below for more details)All returned package must be shipped with a tracking number.( i.e. UPS, Fedex, other method with insured and tracking number)Used merchandise can not be returned, no exception.Returned order/ merchandise will be charge 20% re-stocking feeShipping and handling fee is non-refundable, unless it is the result of our fault or mistake.You will be responsible for all shipping and handling charges of the returning order/ merchandise.Return Shipment with COD will not be accepted.Email us at returns@cbling.com in advance and state which order or merchandise will be returned,we will issue you a RMA# which you will include in your return to ensure proper return procedure.The merchandise must be returned in its original packaging to receive full refund.Make sure you send the package back to us with a tracking number, we will not be held responsible if theshipment is lost.Refund will be issued only when we receive the returned merchandise.You will be credited back with the original amount minus shipping costs and re-stocking fee.